This cookie policy should be read together with our Privacy Policy. We may update it from time to time, in which case the then-current policy will apply.
Information about our use of cookies
Our website uses cookies to distinguish you from other users, to remember your settings and the items in your basket, to keep the site secure and – with your consent – to measure how the site is used and to support our marketing. This helps us give you a good experience and to improve the site.
A cookie is a small file of letters and numbers that we, or a third party, store on your browser or device. Some cookies are strictly necessary for the site to work; the law requires your consent for all others.
Third-party advertising and analytics cookies
Some cookies are placed by third parties – for example Google, Meta (Facebook) and Stripe – either directly or on our behalf. These third parties have their own privacy policies, which are linked in the table below. We only allow advertising and analytics cookies to be used after you have given consent for the relevant category.
Consent and Google Consent Mode
When you first visit the site you are shown a cookie banner. Analytics and advertising cookies are set to a ‘denied’ state by default and are only used once you accept the corresponding category. We use Google Consent Mode v2, so Google’s tags respect your choice before storing or reading any cookie or identifier. The Meta (Facebook) Pixel is not loaded at all unless you accept marketing cookies.
You can change or withdraw your consent at any time using the ‘Change cookie preferences’ link in the website footer. If you withdraw consent for marketing cookies we delete the Meta cookies and reload the page, so that no further marketing tracking takes place.
The categories of cookies we use
Cookies we use
| Cookie | Set by | Category | Purpose | Typical duration |
| _ga, _ga_<id> | Google Analytics 4 | Analytics | Distinguish visitors and sessions and measure how the site is used. | Up to 2 years |
| _gcl_au | Google Ads | Marketing | Attribute conversions (such as enquiries and newsletter sign-ups) that begin from a Google ad. | ~90 days |
| IDE, DSID, NID | Google / DoubleClick | Marketing | Deliver and measure advertising across Google’s network, limit ad repetition and attribute conversions. See Google’s cookie information. | Up to ~13 months |
| _fbp | Meta Pixel | Marketing | Identify your browser to deliver and measure our advertising on Facebook and Instagram. See Meta’s Privacy Policy. | ~90 days |
| _fbc | Meta Pixel | Marketing | Store the ad-click identifier when you arrive from a Meta ad, for conversion measurement. | ~90 days |
| fr | Meta (facebook.com) | Marketing | Ad delivery and measurement, set by Meta if you are signed in to Facebook. | ~90 days |
| NID and other Google cookies | Google Maps | Analytics / Marketing | Set when the embedded Google Map on our Contact page loads. | Session to ~13 months |
| stripe_mid, stripe_sid | Stripe | Strictly necessary | Payment processing and fraud prevention during checkout. | stripe_sid ~30 minutes; stripe_mid ~1 year |
| cookie_consent | Richard Green | Strictly necessary | Records your cookie choices so we can apply them and not ask again. | 12 months |
| ml_basket, mm_basket_v2 | Richard Green | Strictly necessary | Remember the items in your basket. | Session / short-lived |
We include a Pinterest domain-verification tag on our site so that images saved from richardgreen.com are attributed to us on Pinterest. This tag sets no cookies and does not track you.
Other third-party cookies
Some third parties over which we have no control may also set cookies, for example where content such as maps or payment forms is embedded. These are likely to be analytics or targeting cookies.
Blocking cookies
You can block cookies through your browser settings. If you block all cookies (including strictly necessary ones) some parts of the site may not work.
Last updated: August 2026